Activating and Recovering a Lost Password for Your University Microsoft Account

Pioneer International University emails created using Microsoft accounts offer students a comprehensive platform for accessing various school resources. These accounts serve as a gateway to school computers, Moodle (an online learning management system), Microsoft Teams (a collaborative communication platform), Microsoft Outlook (an email client), and school information systems.


By logging in to their Microsoft accounts, users can access their personalized school email addresses, communicate with teachers and classmates, participate in online classes and discussions, submit assignments and stay updated with school announcements. Microsoft accounts provide a unified ecosystem that enhances productivity and facilitates seamless communication and collaboration within the school community.


If you find yourself in a situation where you need to activate your Microsoft account or recover a lost password, this blog post will guide you through the process step by step.


Step 1: Account Activation

To activate your Microsoft account, follow these simple steps:
1. Visit the Microsoft account creation page (www.microsoft.com) and click on "Create account" or a similar option.


2. Provide the required information, your school email will be provided by the it department.The format is ([email protected]).The password will be pass@word.


3. You will need to Create a strong password by combining uppercase and lowercase letters, numbers, and special characters. Avoid using common passwords to enhance security.


4. Complete any additional security measures, such as providing a phone number or alternative email address for account recovery purposes.


5. Congratulations! Your Microsoft account is now activated.


Step 2: Recovering a Lost Password

If you have forgotten your Microsoft account password, follow these steps to recover it:


1. Open a web browser and go to the Microsoft account recovery page (account.live.com/password/reset).


2. Select the "I forgot my password" option.


3. Enter the email address associated with your Microsoft account and complete the security check, which may involve providing additional account-related information.


4. Choose a password recovery method. This could be through an alternative email address or a phone number linked to your account.


5. Follow the instructions to receive a security code or reset link.


6. Once you receive the code or link, enter it on the recovery page.


7. Set a new password, ensuring it is strong and unique.


8. Confirm the new password and save the changes.


9. Your Microsoft account password has been successfully recovered.


If you you do not have access to the number you provided during registration you are required to visit the It department.They will guide you on what you need to do. You might be required to provide documents such as mpesa statement.